Episode 27: Behind What We Don’t Say

In this episode, I will guide you through the crucial aspects of nonverbal communication, explain why it's so important in our interactions, and show how understanding this can greatly improve our personal and professional relationships. We’ll explore how much more is communicated through the elements that make up a significant 93% of our communication. Get to the root cause of the disconnect between verbal and nonverbal communication with me. 

 

Key Takeaways: 

• The Limitations of Digital Communication - When we communicate digitally—through text messages, emails, or social media—the majority of our communication doesn’t make it across. While words carry some meaning, they can’t convey the full picture without tone, body language, or facial expressions.  

• Communicate from an Authentic Place - The first step to achieving congruence in communication is to understand your own values and what matters to you. By being clear about your intentions and staying true to your values, you ensure that your words and actions match, resulting in more genuine and effective interactions. 

• Matching Intentions and Expression - Misunderstandings often arise when there’s a mismatch between what you’re saying and how it’s being received. Therefore, it’s important to check if your body language and facial expressions align with your words to ensure that your true intentions are understood. 

Helpful Resource: 

• Mastering the Art of the Pause - Controlling the pace of conversations and taking a moment to pause can make your communication more genuine. By giving yourself time to think, you make sure your responses truly reflect your thoughts and feelings. 

• Observing Nonverbal Signals - Improving communication requires more than just listening to words. By paying attention to nonverbal signals and understanding cultural differences, you can gain a clearer picture of what people are really trying to convey. 

 

Notable Highlights: 

“It’s important to understand that 93% is just as important, if not more important than the words that are coming out of our mouth.”  

“Congruence is a thing that the brain can detect unconsciously before one can detect it consciously.”  

“To communicate more congruently, practice a pause to allow your nonverbal communication to catch up with what’s about to come out of your mouth.”  

 

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Hosted by: Dr. Maiysha Clairborne 

 

Communication is the foundation of everything and everything happens in communication. If you’re ready to take your communication to the next level, our Communication That Transforms course dives deep into creating psychological safety, handling crucial conversations, navigating conflict, and cultivating trust in a way that truly leaves the people in your life feeling seen, heard, respected and valued. It will transform how you lead and how you show up in all of your relationships . Learn more and register at www.mindremappingacademy.com/ticc. If you are a leaders and your employees or teams are struggling with team dynamics, consider taking them through our new “Communications That Transforms” group cohort. 

 
See the full course breakdown and get a free preview of key modules to experience the value. Go to https://mindremappingacademy.com/course-catalogue and schedule a call with Dr. Clairborne at www.mindremappingacademy.com/corporate-programs